Frequently Asked Questions
Most frequent questions and answers
What is WoundGenex's Revenue Cycle Management (RCM)?
WoundGenex’s RCM service optimizes the financial operations of wound care practices by handling eligibility verification, claims submission, insurance correspondence, and accounts receivable management. The service ensures accurate billing, reduced denials, and timely payments, while a dedicated account manager provides personalized support. With a focus on compliance and continuous improvement, WoundGenex helps healthcare providers improve revenue flow and streamline operations, allowing them to focus on delivering top-quality patient care.
For more details, visit the Revenue Cycle Management.
What is the Premier Graft Program?
The Premier Graft Program from WoundGenex provides healthcare providers with access to advanced wound care grafting products through a deferred payment model. This allows providers to only pay after receiving reimbursement, alleviating financial pressure. The program includes comprehensive clinical and operational support to ensure proper product use, patient monitoring, and documentation, improving patient outcomes. It’s designed for a wide range of healthcare professionals, offering a no-risk approach to delivering high-quality wound care solutions.
For more details, visit the Premier Graft Program.
What does the WoundGenex online portal do?
The WoundGenex online portal provides a centralized platform for healthcare providers to manage several key aspects of their wound care practice. Through the portal, providers can:
- Submit electronic IVR (Insurance Verification Requests) to verify patient insurance coverage quickly and efficiently.
- Track product inventory, ensuring that supplies and graft materials are adequately managed.
- Communicate with our clinical team to discuss documentation requirements and ensure patient qualifications are met for treatment or reimbursement.
- Utilize the portal as an electronic CTP (Cellular and Tissue-Based Products) log to document and manage graft usage in compliance with regulatory standards.
What specialties can WoundGenex perform RCM services for?
WoundGenex provides Revenue Cycle Management (RCM) services not only to wound care providers in all care settings, including Mobile Wound Care practices, but also specializes in supporting other disciplines that are integral to wound care, such as:
Our expertise across these fields ensures comprehensive support for practices that are closely connected to wound care